When using the card your invoice address and accompanying information such as the VAT ID are automatically transmitted to the workshop carrying out the work. Best conditions for correct invoicing - and you getting back on the road quickly. The workshop issues the invoice to your company and sends the original invoice to Mercedes ServiceCard (MSC). You will then receive a invoice every 14 days for the workshop services provided (> download in the customer portal) and pay this amount directly to MSC.
Mercedes-Benz Trucks Service24h is always at your side in the event of a breakdown - whether with or without ServiceCard. A service fee of €80 (net) is charged per breakdown. This fee is waived for owners of a Mercedes ServiceCard within the Mercedes-Benz Trucks service network.
We also recommend using the free Mercedes ServiceCard if you obtain additional services from Daimler Truck or have concluded additional contracts. In the event of a breakdown in particular, there are services that are not covered by the contract content.
You decide how many cards you want to order for your fleet. In principle, one service card per customer is sufficient. In the event of a breakdown or when using workshop services, it is sufficient to provide the card number in order to identify you as a customer. The card and customer data stored in the system are automatically available to the emergency service centre or the repair workshop.
The service card is for free use in the Mercedes-Benz Trucks Service24h and workshop network. With the upgrade to a fuel card, you can also refuel and pay tolls without cash. Request your non-binding offer here.